We do not accept exchanges at this time.
Merchandise must be returned within 30 days of receipt.
Merchandise must be unused and in original packaging.
Any merchandise on clearance or discontinued cannot be returned.
Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.
You must return your items to the address below within 30 days from the day you received your package. Please write your order # on the outside of the package. You will receive your refund in the original form of payment. Unfortunately we cannot refund duties, taxes or shipping charges.
Refunds and Processing
Refunds will be processed within approximately 7 to 10 business days after we receive your return.
Original shipping charges are non-refundable.
Store Credit can only be used online at our website, www.haircharmsies.com.
Store Credit cannot be transferred to another person or account.
Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
Store credit never expires.
Store credit is provided in U.S. Dollars.
Your use of the Store Credit constitutes your agreement to our Terms.